Last Updated: August 29, 2026

Welcome to MAHMUD BD SHOP. By accessing or using our website, placing an order, or purchasing any product from us, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. GENERAL TERMS

By using MAHMUD BD SHOP, you confirm that the information you provide to us is accurate and complete.

We reserve the right to update, modify, suspend, or discontinue any part of our website, products, services, prices, or policies at any time without prior notice.

2. PRODUCT INFORMATION

We try our best to ensure that all product information, including product images, descriptions, specifications, colors, sizes, features, and prices, is accurate and up to date.

However, actual product color, appearance, packaging, or minor specifications may vary slightly from the images or descriptions shown on the website due to lighting, photography, screen settings, or manufacturer updates.

3. PRODUCT PRICE

All product prices displayed on our website are in Bangladeshi Taka (৳) unless otherwise stated.

Prices may change at any time without prior notice.

If a pricing or product information error occurs due to a technical issue, we reserve the right to correct the error and, where necessary, cancel the affected order.

4. ORDERS

When you place an order through our website, you are submitting a request to purchase the selected products.

After receiving your order, we may contact you by phone or other available communication methods to confirm the order.

An order will be considered confirmed only after successful verification by our team.

We reserve the right to refuse or cancel an order for reasons including:

- Product being out of stock

- Incorrect or incomplete customer information

- Incorrect pricing or technical errors

- Suspicious or fraudulent activity

- Customer request

- Delivery limitations

- Other operational reasons

5. CASH ON DELIVERY (COD)

For Cash on Delivery orders, customers are required to provide a valid phone number and accurate delivery address.

Customers should remain available at the provided address or coordinate with the delivery service when the parcel arrives.

Repeated refusal to receive confirmed COD orders may result in restrictions on future COD orders.

6. PAYMENT

We may support various payment methods, including:

- Cash on Delivery

- bKash

- Nagad

- Rocket

- Upay

- Visa

- Mastercard

- Other available payment methods

Payment transactions may be processed through third-party payment service providers.

Customers are responsible for providing accurate payment information when using online payment methods.

7. DELIVERY

We deliver products through third-party courier and delivery services.

Delivery time may vary depending on:

- Customer location

- Courier availability

- Weather conditions

- Public holidays

- Transportation issues

- Unexpected circumstances

Although we try to deliver orders within the estimated timeframe, delivery dates are not always guaranteed.

Customers must provide a correct and complete delivery address and contact number.

8. DELIVERY CHARGES

Applicable delivery charges will be displayed during the ordering process or communicated to the customer before order confirmation.

Delivery charges may vary depending on the customer's location, product weight, quantity, or delivery service.

9. ORDER CANCELLATION

Customers may request cancellation of an order before it is dispatched.

Once an order has been shipped, cancellation may no longer be possible.

MAHMUD BD SHOP reserves the right to cancel an order if the product is unavailable, the information provided is incorrect, or the order appears suspicious or fraudulent.

10. RETURN, REPLACEMENT & REFUND

Returns, replacements, and refunds are subject to our Return & Refund Policy.

Customers are encouraged to check the product carefully after receiving the parcel and contact us as soon as possible if there is any issue.

Certain products may have specific return or replacement conditions.

11. PRODUCT WARRANTY

If a product includes a manufacturer's warranty or seller warranty, the applicable warranty terms will be communicated with the product.

Warranty coverage may not apply to damage caused by:

- Physical damage

- Water or liquid damage

- Improper use

- Accidental damage

- Unauthorized modification or repair

- Normal wear and tear

12. CUSTOMER RESPONSIBILITIES

Customers are responsible for:

- Providing accurate name and phone number

- Providing a complete delivery address

- Providing correct product and variant information

- Receiving the parcel when delivered

- Checking the product according to our applicable policies

- Providing truthful information during order placement

13. WEBSITE USE

You agree not to use our website for unlawful or fraudulent purposes.

You must not attempt to:

- Hack or damage the website

- Gain unauthorized access to accounts or systems

- Upload malicious software

- Copy or misuse website content

- Conduct fraudulent transactions

- Interfere with the normal operation of the website

14. INTELLECTUAL PROPERTY

All website content, including but not limited to:

- Logo

- Brand name

- Images

- Graphics

- Product descriptions

- Website design

- Text

- Videos

may be owned by or licensed to MAHMUD BD SHOP and may not be copied, reproduced, modified, or used commercially without our permission.

15. THIRD-PARTY SERVICES

Our website may use third-party services such as payment gateways, courier services, analytics tools, hosting providers, or other technology services.

We are not responsible for interruptions, errors, or policies of third-party services that are outside our reasonable control.

16. LIMITATION OF LIABILITY

MAHMUD BD SHOP will make reasonable efforts to provide accurate product information and reliable services.

However, we are not responsible for losses or delays caused by circumstances beyond our reasonable control, including courier delays, natural disasters, technical failures, network problems, or other unforeseen events.

17. PRIVACY

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

18. CHANGES TO THESE TERMS

We reserve the right to modify or update these Terms & Conditions at any time.

Changes will become effective when the updated version is published on our website.

Your continued use of our website after any changes means that you accept the updated Terms & Conditions.

19. CONTACT US

If you have any questions regarding these Terms & Conditions, please contact us.

MAHMUD BD SHOP

Website: https://mahmudbdshop.com

Email: [Your Business Email]

Phone: [Your Business Phone Number]

Address: [Your Business Address]

By using our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.